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FAQ’s

 

DO YOU ACCEPT EXCHANGES OR RETURNS?

We’re sorry - we currently do not accept returns or exchanges unless we made an error with the order.  As we grow, we will aim to offer this for our customers. Please check the size guide for each product before making your order.   Please see "Return Policy" for additional information.

 

WHAT ABOUT DAMAGED, DEFECTIVE, OR WRONG ITEM(S)?

We know mistakes can happen so we’re sorry if you’ve received a defective product. This includes a hole in the product, a printing quality issue, or wrong item(s) being shipped. Contact us via email (info@educ8dgifted.com) and we’ll work with you to provide a replacement.

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

Acceptable payment methods include all major credit cards (Visa, Mastercard, American Express) and PayPal. If you're unable to check out with these options, we also accept e-mail money transfer. Contact us via email (info@educ8dgifted.com) and we’ll work with you to process the order.

 

SHIPPING COSTS?

Please see our shipping page for any questions you make have.  If you still have any questions please email us info@educ8dgifted.com.

 

WHEN WILL I RECEIVE MY ORDER?

We understand that you want to take pride and show the world that you are “Educ8d + Gifted.”  Orders are typically be fulfilled within 5 business days of the order date.  We are working to reduce the amount of time it takes to fulfill each order so that our customer can receive their product within one week from their order date. 

 

TAX?

Tax is something that we all must pay even us at Educ8d + Gifted.  Tax calculations are based upon where orders are fulfilled and/or where the product is being delivered to.

 

I AM A RETAILER AND WOULD LIKE TO OPEN A WHOLESALE ACCOUNT. HOW WOULD I GO ABOUT DOING SO?

Congrats! Please click on download and fill out the application.  We would like to get to know more about your business and ensure that is a fit for our brand.  Please return the filled out application via email or fax to info@educ8dgifted.com.  Someone from our company will get back to you within 2 business days to discuss the application.  Thank you for taking the first step to partnering with Educ8d + Gifted.

 

HOW SHOULD I CARE FOR MY TEES?

Follow these tips and your shirt will remain awesome for a very long time with the same bright designs. 

  • Wash inside out with cold water with similar colors using a gentle cycle (hand wash preferred!)
  • Tumble dry low (hang-dry preferred)
  • If ironing is necessary, iron inside-out on the lowest setting
  • Avoid using bleach and do not dry clean
  • Wear the tee morning, day, and night to show your loyalty

 

IS EDUC8DGIFTED.COM A SECURE SITE?

We are certified Level 1 PCI DSS compliant so our site is completely secure and you should have no concerns with safety. All credit card information is transmitted over a secure connection. For more information, please visit PCIcomplianceguide.org.

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